Intra-entreprise :
Formation personnalisée dans vos locaux.
Inter-entreprise :
Formation dans nos locaux.
Formation HP OpenView Service Center
Pas de date programmée (formation à la demande) Egalement disponible en Intra : Tarif au 01 46 20 18 40.
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Contenu de la formation HP :
Introduction to Service Center
Benefits of Service Center
Install Service Center
Navigation
Help System
Data Management
Data Elements
Database Manager
Database Definitions
System Language
Forms
Forms Designer
Dynamic View Dependencies
Format Control
Links
The Link Process
Data Retrieval
Stored Queries
Favorites and Inboxes
Dynamic Breakdown Charts
User Administration
System Information Definition Record
User Administration Utilities
Operator Records and Capability Words
Profiles and Roles
Configuration Management
Configuration Management Process
Tables and Forms
Environment
Service Desk
Service Desk Process
Tables and Forms
Environment
Incident Management
Incident Management Process
Tables and Forms
Configuring Incident Management
Environment